Questions about
The Calm Bowl™?
Everything you need to know. Can't find what you're looking for? We're happy to help.
Yes — for most dogs, it naturally slows eating by encouraging licking instead of gulping.
Dogs that usually inhale their food tend to become more focused and calm, with meals lasting significantly longer and feeling far less frantic. Unlike standard slow feeders that dogs can rush through, the rotating centre ball works with your dog's natural behaviour.
Most slow feeders rely on obstacles — dogs often figure them out in days, or get frustrated trying. The Calm Bowl™ works differently.
The rotating centre ball encourages licking, which is a naturally calming behaviour. It changes how your dog eats, not just how fast they access food. The result: a calmer dog during and after meals, not a frustrated one.
The Calm Bowl™ is designed for soft foods that encourage licking:
- Yogurt
- Bone broth
- Wet food
- Soft spreads or mixes
These work best because the licking motion is what naturally slows your dog down and promotes calm behaviour.
The bowl isn't designed for dry kibble alone. For best results, combine kibble with something like yogurt or bone broth to create a lickable texture — this gives you the full calming benefit while still using your dog's regular food.
Yes — The Calm Bowl™ is made from food-grade materials and designed for safe, everyday use. As with any feeding product, we recommend supervising your dog when introducing it for the first time.
It's ideal for:
- Fast eaters and "food inhalers"
- Food-obsessed dogs
- Dogs that gulp or "hoover" meals
- Anxious or overstimulated dogs
- Dogs that need more mental enrichment
For very small, flat-faced, or senior dogs, supervision is recommended initially to ensure they're comfortable using it.
A small amount goes a long way. You don't need to fill the bowl — filling it to halfway is enough to create a longer, more engaging mealtime. Less can actually be more effective.
No — the design is made to calm, not frustrate. Unlike complex puzzle feeders, licking is a natural, soothing behaviour for dogs. Most dogs quickly understand how to use it and find it genuinely enjoyable.
Yes — it's designed for daily use. Many owners use it as part of regular meals, for enrichment between meals, or to keep dogs calm and occupied. No prep needed, and it's easy to clean after every use.
No — when used correctly, it's actually cleaner than almost all feeding methods. The non-slip base keeps the bowl in place, and using small-to-moderate amounts of food prevents excess mess from spreading.
Yes — simply rinse after use, or place it in the dishwasher. There are no deep grooves or hard-to-reach areas like traditional slow feeders. Clean in seconds.
That's exactly what it's designed for. Many dogs quickly figure out standard slow feeders. The Calm Bowl™ works differently by changing how they eat, not just slowing access to food. The licking behaviour engages them in a way that obstacles alone can't.
Most dogs take to it very quickly, especially with high-value foods like yogurt or bone broth. If your dog is hesitant, start with a small amount and let them get used to the licking behaviour at their own pace. And if you're still not satisfied, we offer a 30-day money-back guarantee — no questions asked.
We currently ship to the United States, United Kingdom, and most EU countries. More regions coming soon.
- United States: 6–10 business days
- United Kingdom: 5–9 business days
- Europe: 6–12 business days
Orders are processed within 1–2 business days before shipping.
We ship directly from our manufacturing partners to keep costs low and pass that saving on to you. All orders are fully tracked, and you'll receive tracking details as soon as your order ships.
For most customers, there are no additional charges. However, depending on your country and order value, customs fees may occasionally apply. These are set by local authorities and outside of our control.
Once your order ships, you'll receive a tracking link via email so you can follow it every step of the way. You can also log into your account to check your order status at any time.
We always aim to deliver within the estimated timeframes, but occasional delays can happen due to customs or local carriers. If your order hasn't arrived within 14 business days, contact us at hello@omurahome.com and we'll sort it quickly.
We offer a 30-day money-back guarantee. If you're not completely satisfied, simply contact us within 30 days of receiving your order and we'll make it right.
For standard returns, there's a 15-day return window from delivery date, and items must be unused and in original packaging.
Email us at hello@omurahome.com with your order number and reason for return. We'll reply with instructions on how to send your item back. We recommend using a tracked service.
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos at hello@omurahome.com. We'll resolve it quickly — either with a replacement or a full refund.
Once your return is received and inspected, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 business days.
Still have questions?
Our team is happy to help. We'll get back to you within 24 hours.